BugsAnswer
Accodently posted but
1 upper lower split, no switched exercises
2 app suggests challenge i accept
3 adjust weight and reps on a few work sets
4 when all sets done app won't close amd save sets even when it tells me all sets are done
Happene for lat pulldown and shoulder press
Hi Artin! Thanks for reporting that issue. Turns out our database became full around 3 am today. This caused the issue you were seeing. But it's fixed now (I'm copying the full recap below). If you notice issues again, could you please email us at support@drmuscleapp.com? This forum is for feature requests, and when you post here, every contributor gets an email notification. Thanks again for your sharp feedback.
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To recap: around 3 am today, our database became full. This prevented new exercise and workout progress to be saved. To be clear, Patrick, Henning, Jesse, Derek, and Seppe, this means your progress today was probably not saved. The easiest way to work around that is the following. If you're still seeing the workout you did (but that was not saved) on your home page, open it. Next, save it without redoing any exercises. Because of this, the next time you do that workout, it may feel a bit easier. But the app will notice and adjust in 1 workout. Overall, your long-term progress will not be affected. Also, your history and past workouts were not affected.
We found out about the issue at 10:42 am and fixed it by 11 am. Still, I believe we should have found out earlier. I take full responsibility. Losing today's workout like that is a bad experience. I apologise for that. We've taken steps to prevent issues like that in the future. This is the first time it's happened, and it should not happen again. My bad guys.
Customer support service by UserEcho
Hi Artin! Thanks for reporting that issue. Turns out our database became full around 3 am today. This caused the issue you were seeing. But it's fixed now (I'm copying the full recap below). If you notice issues again, could you please email us at support@drmuscleapp.com? This forum is for feature requests, and when you post here, every contributor gets an email notification. Thanks again for your sharp feedback.
***
To recap: around 3 am today, our database became full. This prevented new exercise and workout progress to be saved. To be clear, Patrick, Henning, Jesse, Derek, and Seppe, this means your progress today was probably not saved. The easiest way to work around that is the following. If you're still seeing the workout you did (but that was not saved) on your home page, open it. Next, save it without redoing any exercises. Because of this, the next time you do that workout, it may feel a bit easier. But the app will notice and adjust in 1 workout. Overall, your long-term progress will not be affected. Also, your history and past workouts were not affected.
We found out about the issue at 10:42 am and fixed it by 11 am. Still, I believe we should have found out earlier. I take full responsibility. Losing today's workout like that is a bad experience. I apologise for that. We've taken steps to prevent issues like that in the future. This is the first time it's happened, and it should not happen again. My bad guys.