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More details on subscription information screen

Kathleen G. Kidd 7 years ago • updated by tomislav stanimirovic 5 years ago • 2

The only change I would make is to display more detailed account information, specifically the following two points:


1- “You already have lifetime access” is not accurate since there is a monthly subscription for it. “You have access until <end date>” would be more helpful.

2- Also, the subscription information page says (even after subscribing): “Buy now to continue … after your free trial ends” but should toggle off when either the person is in the trial period or has paid for a subscription; then, displaying “Buy now to continue using Dr. Muscle” could toggle on when appropriate and would be sufficient in both cases.
 
I don’t know if that’s the sort of feedback you had in mind but, as I said, I think it’s a great app.

Answer

Answer
Completed
Carl Juneau, PhD 6 years ago

Dear Kathleen,


Thank you for that suggestion.


I've updated the subscription info page. It's now much more accurate, and I'm marking this suggestion as completed.

All the best,

Carl

Answer
Completed
Carl Juneau, PhD 6 years ago

Dear Kathleen,


Thank you for that suggestion.


I've updated the subscription info page. It's now much more accurate, and I'm marking this suggestion as completed.

All the best,

Carl

+1
tomislav stanimirovic 5 years ago

Hi Carl,

I'm having troubles seeing how long my subscription is lasting. I'm greeted by the phrase "Thank you!" with two buttons saying "You already have access" and "Email support". When I press the "You already have access"-button (hoping to see how long my subscription is valid) I'm transferred to the home page.

Is there any way you can improve this to show how long it is valid?

Regards

Customer support service by UserEcho